FAQ

Explore our Frequently Asked Questions (FAQ) section to find clear and concise information about our services and advice, procedures, and organizational structure.

  • What are the benefits of working with an accountant?

    Working with an accountant offers numerous advantages. We can provide you with expert advice and guidance on finance, taxation and accounting. Part of this includes optimising your tax situation and ensuring compliance with rules and regulations, thereby reducing risks.

    In addition, we can also prepare accurate financial reports, which is essential for understanding a company's financial health. As your trusted advisers, we offer strategic business advice to identify growth opportunities and minimise financial risks. This allows you to focus on your core business, improving your company's operational efficiency and driving growth.

    In short, accountants provide valuable support that helps companies succeed and grow in a competitive business environment.

  • How is the collaboration process with your firm?

    The collaboration process starts with an initial meeting and discussion of the client's needs. During this phase, we will discuss your specific financial situation and goals. An engagement letter will then be drafted setting out the scope of services, fees and other relevant terms and conditions.

    After the administrative part of preparing the engagement letter and the various anti-money laundering obligations, we will get to work on performing the agreed services. This may include bookkeeping, preparation of financial reports, tax advice and returns, and general financial advice. During this phase, regular communication will take place between you and our office to provide updates on progress and answer any questions.

    The collaboration process with an accounting firm is an ongoing cycle of communication.
    We continuously monitor your financial situation and will recommend adjustments if necessary. This may include, for example, optimising tax strategies, cost savings or investment advice.
    In addition, we are also ready to help with any financial challenges or changes in rules and regulations that may affect your business.

  • What are your rates and how are they calculated?

    Our fees are always adjusted depending on the complexity of the service requested. In outline, we break down our services into the following categories:

    Accounting, Closing, Consulting and (Tax) Auditing.

    In addition, a determining factor in determining the applicable fee is the experience and expertise of the employee or partner involved.

  • Is your office digitised?

    We work entirely in a digital way. We ask our clients to submit all documents digitally as much as possible. This can always be done via personalised email addresses or a specifically assigned customer portal.

    Our software is adapted to a digital way of working. All documents are always accessible digitally, making it possible to deliver things quickly at the request of customers or the administration, for example.

    If, as a client, you are not yet fully up to date with current digital capabilities, we are available to fully set this up and make your administration ready for the future.

    A digital way of working is not only efficient and easy but also helps reduce our carbon footprint, which is an important factor for our office.

  • How do I become a client / can I switch?

    If our approach appeals to you and you would like to become a client of our firm, do not hesitate to contact us today. The further collaboration process is described above .

    If you are a client of another firm today and would like to make the switch, we can take this process completely off your hands. If required, we will contact your current firm and notify them, in accordance with the ITAA professional code of ethics, that we intend to follow up your file.

    We will manage the entire handover process once this step is completed.

  • What measures do you take to ensure the confidentiality of my financial data?

    We take various measures to protect the confidentiality of your data, especially in accordance with the General Data Protection Regulation (GDPR). First of all, we have drafted and implemented a strict data protection policy that defines the procedures for collecting, storing and processing personal data.

    A key measure is restricting access to personal data; we achieve this by implementing strict authorisation systems and providing training to staff on data protection and privacy.

    Furthermore, technical security measures have been implemented, such as data encryption, firewall protection, and the use of secure networks and servers. This reduces the risk of unauthorised access to clients' data.

    We also have procedures for securely destroying data that is no longer needed. This ensures that they become inaccessible immediately upon becoming irrelevant to the service.

    We also implement safeguards to ensure that external parties with whom we share, such as Cloud service providers or software vendors, comply with GDPR regulations and maintain an equivalent level of data protection.

    All these measures help to ensure the confidentiality and integrity of your data, which is essential for maintaining the trust and reputation of our firm.

  • Is ESG high on your firm’s agenda?

    The importance of Environmental, Social, and Governance (ESG) to us as an accounting firm is twofold, encompassing both business and ethical considerations.

    First of all, ESG offers an opportunity to differentiate ourselves in a competitive market.
    By developing expertise in ESG and expanding our services to include ESG reporting, advice and assurance, we can develop into leading advisers to companies striving for sustainability and social responsibility.

    In addition, incorporating ESG practices into our services also has an ethical component.
    We have a responsibility to contribute to a more sustainable and just society. By assisting companies in enhancing their ESG performance, we actively contribute to fostering environmental responsibility, social justice, and sound governance practices within the corporate sphere.

  • Can you help me optimise my accounts for tax purposes?

    We can play a crucial role in the tax optimisation of your company accounts by applying various strategies and techniques. First of all, we take care of preparing financial reports and filing your tax returns in accordance with applicable tax rules and regulations. In doing so, we ensure that all relevant tax regulations are complied with and that your company does not pay unnecessary taxes. We do this by making maximum use of tax deductions, tax optimisations or exemptions.

    We also monitor changes in tax rules and regulations and advise you on the potential impact of these changes on your financial situation. We support you in adapting your tax strategies and plans to respond to changing tax circumstances so that you do not pay unnecessary taxes.

  • Can you assist me with tax audits?

    As a firm, we are ready to guide you through a tax audit any other type of audit. We have specialised knowledge of tax rules and regulations, which enables us to effectively address the complexities of tax audits.

    We understand the nuances of tax returns and can ensure that all relevant regulations are correctly applied. By thoroughly analysing your company's financial data and transactions,
    we can identify potential tax risks. We can identify potential errors or discrepancies that may affect the company's tax position and correct them before they cause problems during a tax audit.

    In addition, we can act as your trusted adviser should your company face a tax audit.
    We guide you in preparing documentation and information needed for the audit and act as an intermediary between your company and the tax administration. This can help make the process smoother and adequately address any queries or objections from tax authorities.

    We can also engage with the tax administration on behalf of your company to resolve any disputes and reach compromises. Our expertise and experience enables us to handle tax audits effectively and efficiently and settle any tax disputes in a way that minimises any financial impact on your business.

  • Do you offer business consulting services?

    Our firm can support you in various ways in the area of business management. First, we offer financial advice that can be valuable for effective business management. For example, we can help prepare budgets, cash flow forecasts and financial reports, which enable you to monitor and manage your financial performance.

    In addition, we can advise you and your company on strategic decisions, such as investments, mergers and acquisitions, and cost-saving measures. Our expertise in this area enables you to make informed decisions that promote the growth and profitability of your business.

    We also offer compliance and risk management support. We help your company comply with relevant rules and regulations, identify and manage risks and implement internal control systems to prevent fraud and abuse.

    Finally, we can act as your trusted adviser, covering a wide range of business issues, such as tax planning, financial strategies and operational efficiency. Our objective advice and external perspective can be valuable in your pursuit of your company's long-term growth and success.

  • Can you assist me in optimising payroll packages?

    In various ways, we can support your company in optimising its payroll package. First, we offer advice on the most effective and efficient way to structure the payroll package, taking into account (international) tax laws, social security contributions and other legal requirements.

     

    We can also assist you in identifying opportunities for salary optimisation, including leveraging tax-favourable fringe benefits like meal vouchers, eco vouchers, and company cars. We can guide you to arrive at the best composition of salary, bonuses and fringe benefits to optimise the overall remuneration structure while minimising the tax burden, both for your company and employees.

    Working closely with accredited payroll companies, we assist you in managing their payroll, including preparing payroll calculations, handling social security contributions and tax returns, and complying with legal obligations such as providing payslips and annual statements.

  • What are the different job profiles within the firm and what are the corresponding responsibilities?

    Junior Accountant

    Process accounting transactions and assist in preparing tax returns.

    Assist in preparing financial reports, such as balance sheets and profit and loss statements.

     

    Intermediate Accountant

    Independently prepare financial reports and tax returns.

    Assist in conducting audits and controls of financial data.

    Analyse financial data and identify discrepancies or errors.

    Assist in providing financial advice to clients.

    Supervise junior accountants.

     

    Senior Accountant

    Review financial reports and tax returns for accuracy and regulatory compliance.

    Advise clients on accounting and tax issues.

    Act as a key point of contact for clients and build strong business relationships.

    Perform audits and controls of financial data under the supervision of a manager.

    Supervise and train junior and intermediate accountants.

     

    Manager

    Lead and coordinate teams of accountants and manage client relationships.

    Oversee all aspects of accounting, tax and audit services provided to clients.

    Ensure compliance with regulations and quality standards within the accounting firm.

    Function as a mentor and coach for accountants.

     

    Partner

    Oversee the overall strategy and operational activities of the accounting firm.

    Represent the accounting firm to clients, branch organisations and other stakeholders.

    Develop long-term relationships with clients and identify opportunities for growth and collaboration.

    Lead key business initiatives, such as mergers and acquisitions, strategic partnerships, etc.

    Manage the financial performance and ensure the profitability of the accounting firm.

  • What are the required criteria or qualifications needed for the different job profiles?

    Junior Accountant

    At least a completed (bachelor’s) degree in accounting, finance or a related field.

    Basic understanding of accounting principles and tax legislation.

    Strong analytical and problem-solving skills.

    Good communication skills and a team player.

    Skill in using accounting software and MS Office.

     

    Intermediate Accountant

    At least a completed bachelor’s degree in accounting, finance or a related field; a master’s degree or professional certification (ITAA intern) is appreciated.

    At least 1-3 years of relevant work experience in an accounting firm or finance function.

    Good knowledge of accounting standards, tax laws and audit procedures.

    Strong organisational skills are a plus.

    Ability to work independently and meet deadlines.

     

    Senior Accountant

    Bachelor’s or master’s degree in accounting, finance or a related field; professional certifications (ITAA) preferred.

    At least 4-6 years' experience in an accounting or finance function, with significant exposure to audit and tax work.

    Excellent knowledge of accounting principles, tax legislation and audit methodologies.

    Leadership skills and ability to lead and supervise teams.

    Strong communication and presentation skills, both oral and written.

     

    Manager

    Master’s degree in accounting, finance or a related field (or comparable knowledge gained in practice); professional certifications (ITAA) required.

    At least 7-10 years' experience in a leadership role within an accounting firm, with proven success in managing teams and client relationships.

    In-depth knowledge of accounting principles, tax laws and compliance requirements.

    Excellent leadership and management skills, including strategic planning and decision-making.

    Strong business and commercial skills.

     

    Partner

    Master's degree in accounting, finance or a related field; professional certifications (ITAA) are required.

    At least 10-15 years' experience in a senior management or partner role within a reputable accounting firm.

    Proven track record in developing new business opportunities, attracting and retaining clients, and leading strategic initiatives.

    Extensive knowledge of the accountancy industry, market trends and competitive analysis.

    Strong networking skills and excellent communication skills.

  • What does your organisation’s corporate culture and working environment look like?

    Our culture and working environment are characterised by professionalism, conscientiousness and teamwork. There is an atmosphere of commitment to quality and accuracy in work, as mistakes can have major consequences for the financial integrity of our clients and our own company.

    We place a high value on expertise and experience, which is reflected in the appreciation of knowledge and leadership. This results in a mentor and apprentice culture, where junior and intermediate accountants are encouraged to learn from their more experienced colleagues.

    We also try to foster an environment of collaboration and teamwork, as many projects require multiple disciplines and complex problems are often better solved through joint efforts. We value open communication and knowledge sharing between colleagues to improve overall performance.

    We seek to promote continuous professional development, encouraging employees to continuously update and improve their skills and knowledge.

    The work environment, while typically professional and organised, also promotes a healthy work-life balance, which is crucial given the demanding nature of accountancy work.

  • How does your firm encourage cooperation among employees?

    Through effective communication, team-building activities and a culture of appreciation and recognition, we create an environment that fosters cooperation among employees, leading to improved performance and satisfaction in the workplace.

    First of all, monthly team meetings and training sessions are organised, giving employees the opportunity to exchange ideas, discuss problems and find solutions together. We also use this opportunity to attend a content seminar with the entire team on a monthly basis.

    In this way, these meetings not only contribute to keeping our technical knowledge up to date, but also promote open communication and knowledge sharing between colleagues.

    Teams are assembled on the basis of complementary skills and expertise so that employees can benefit from each other's strengths and complement each other in carrying out tasks and projects. This encourages cooperation and ensures an efficient division of labour.

    We create a culture of appreciation and recognition, where employees are encouraged to support each other, celebrate successes and express gratitude for each other’s contributions, such as organising a dinner when targets are met. This increases motivation and team spirit within the firm.

    Every year, we have various team-building activities, such as dinners, outdoor activities or a team weekend. These help to strengthen mutual relationships and foster a team spirit.

  • In what ways is individual professional development offered?

    As a firm, we place a high value on individual professional development. We constantly try to encourage our employees to improve skills, knowledge and career opportunities. We try to achieve this through different pathways.

    Monthly, we organise an in-house training session provided by a professional speaker where we go over all the latest news, legislation, case law, etc.

    In addition, our employees are encouraged to become members of professional organisations or institutes that offer their own training programmes. These programmes focus on developing specific skills and expertise relevant to the employee's field of work, such as accounting principles, tax law, auditing methodologies, leadership and management skills.

    Employees are also invited to participate in professional networking events, conferences and seminars, where they have the opportunity to network with peers, share knowledge and keep abreast of the latest developments and trends in the industry. This contributes to their professional growth and broadening of their perspective. Our membership of the international group Kreston Global also plays an important role in this.

    We also offer a pathway of individual coaching and mentoring. Through interviews and tests such as the CliftonStrengths Talent Assessment, we explore unique talents and strengths. Additional coaching on this basis provides an opportunity to discuss career goals and develop strategies for professional development and growth within the firm.

    Moreover, we encourage our employees to take charge of their professional development by showing initiative, expressing their interests and ambitions, and actively seeking opportunities for growth and improvement. We often encourage a culture of lifelong learning, recognising that professional development is an ongoing process that should continue throughout one's career.

  • Are there opportunities for advancement within the firm?

    Our firm's focus on individual professional development is designed to encourage career development and advancement within the organisation. By providing our employees with opportunities for continuous self-development and growth, we prepare them for future leadership and management positions within the firm.

    The different job profiles form a structured career path. By achieving certain milestones or gaining specific experience and skills, employees may be eligible for promotion to a higher position, such as from junior to intermediate accountant, or from intermediate accountant to senior accountant.

    Moreover, we strive to create a culture of recognition and reward, where employees' achievements and contributions are recognised and rewarded through promotions, salary increases, bonuses and other benefits. This encourages employees to challenge themselves, excel in their work and strive for further progress and growth within the firm.

  • What advantages does your firm offer to its employees compared to other firms?

    We are an SME firm that is a member of a large international network of independent accounting firms. This offers a unique mix of benefits.

    In a small firm, employees often have more varied tasks and responsibilities, allowing them to develop a wider range of skills and gain a deeper understanding of the different facets of accountancy.

    In addition, there is often a closer and more personal working environment in smaller firms, where employees work more closely together and have direct interaction with colleagues and managers. This can lead to a stronger sense of community and teamwork, and promotes a culture of open communication and support.

    Also, employees of smaller firms can benefit from a faster learning curve and more direct exposure to clients and projects. This can lead to faster professional growth and development, as well as a greater degree of autonomy and responsibility in their work.

    Conversely, the international network also presents numerous opportunities that an SME firm typically cannot always provide.

    Membership of an international network provides a significant network of colleagues and professionals around the world. This paves the way for opportunities for collaboration, knowledge sharing, and potential international business clients. An employee of our firm can benefit from sharing expertise and exploring new markets and industries thanks to the connections within the network.

    This offers the opportunity to work on assignments of an international nature for clients worldwide. Moreover, it enables us to consistently provide our domestic clients with global aspirations the appropriate local knowledge and connects us with colleagues across various countries. As a result, the work we offer is always innovative and challenging.

  • What role does digitisation play within your firm ?

    Digitalisation is an important item within our sector and is one of our priorities.
    One way we do this is by implementing advanced accounting software and cloud-based systems. These systems not only offer efficiency benefits, but also enable our staff to process financial data quickly and accurately, resulting in improved customer service and faster response times.

    In addition, digitisation makes it possible to automate repetitive tasks. This enables our staff to focus on more complex tasks that add more value to clients.

    Furthermore, digitisation enables real-time reporting and analytics, making us better able to provide clients with valuable insights and advice. By analysing data based on up-to-date information, accounting firms can proactively respond to changes in the market and help clients make informed business decisions.

    Digitisation can also improve communication and cooperation between employees and customers. Using digital communication tools and collaboration platforms, employees can easily share information, exchange documents and communicate with remote clients, improving efficiency and customer satisfaction.

    Finally, digitisation can contribute to more sustainable operations by reducing paper consumption and streamlining processes. This fits well with our growing focus on eco-friendliness and corporate social responsibility.

  • In what ways does your firm encourage a good work-life balance?

    We are committed to fostering a good work-life balance for our employees, as we believe it is essential for the well-being and satisfaction of our staff.

    One way we do this is by offering flexible working hours and the opportunity to work from home. This allows employees to adapt their work schedule to their personal commitments and needs, giving them more control over their time and a better work-life balance.

    We also try to communicate clear expectations and guidelines regarding overtime and workload management. The distribution of workload within our industry doesn’t always permit the complete avoidance of overtime, but these hours can always be compensated for at a later time.

    We also make an effort to arrange regular activities and events that cultivate a sense of team spirit and provide employees with an opportunity to unwind and relieve stress outside of work. This can include social events, such as team outings or sports activities, which help build strong relationships between colleagues and create a supportive work environment.

    We believe these efforts contribute to a positive working environment where employees feel valued and motivated to pursue a healthy work-life balance.

  • How is the candidate recruitment and selection process at your firm?

    Our recruitment and selection process is as follows:

    When there are open vacancies, they are published on our website and through our social media channels. The job posting will always clearly state the requirements and expectations of candidates. If you see a good fit here, we invite you to respond to the vacancy by leaving your CV and a cover letter.

    Applications received are reviewed by us and if we see a match we will send you a placement request and invite you for an initial interview.

    During the first interview, candidates are assessed on several criteria, including their professional background, motivation, personality and fit with the company culture. If necessary, assessments or tests can also be conducted to evaluate candidates' skills and competences.

    In many cases, an initial interview will be enough for us to conclude whether we are happy to enter into a collaboration. Depending on the profile applied for, you may possibly be invited for a second interview, during which more in-depth discussions and any additional questions will be asked. This interview can be held with other team members, managers or partners within the firm, to get a broader picture of the candidate and his or her potential within the organisation.

    A final decision will be made after the interviews and evaluations. Based on this, the candidate will be made an offer, including details on salary, benefits and start date.

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